×
Email Support

Get personalized help from our support team

Contact Support

Response within 24 hours

Frequently Asked Questions

Getting Started

You can sign up for URBLAY by clicking the 'Join' button and selecting whether you're a Creator or Brand. Fill out the required information and verify your email to get started.
Creator accounts are for influencers looking for brand partnerships. Brand accounts are for businesses seeking to launch influencer marketing campaigns.
Yes, creating an account is free for both creators and brands. We have optional premium features and transaction fees which are clearly outlined in our terms of service.

For Creators

Our AI analyzes your content, values, audience demographics, engagement rates, and brand preferences to match you with relevant brand opportunities that align with your values and niche.

For Brands

Payments & Billing

Additional Resources

Creator Guide

Complete guide to getting started as a creator

Download PDF
Brand Handbook

Best practices for successful campaigns

View Guide

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Send Support Request Schedule a Call